Sad to say, problems and disatisfactions (Murphy's Law) are primary existences in our world. This might be why Jesus told His disciples to be innocent as doves but cautious (aware) as serpents. When dealing with anyone in business (or shopping) matters, it's good to make eye contact, get the names of the persons involved, double check everything, and ensure that these person know that we are not easily “bullied” or fooled.
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http://www.articlesbase.com/journalism-articles/standing-up-…